Once your order has shipped, we will send you an email containing a tracking number. This allows you to track your package and know exactly when it will arrive. If you do not receive this email, please reach out to us at contact@egorings.com.

This depends on the destination country. For example, orders to Europe may incur VAT and other import duties. These charges are your responsibility, as they are imposed by your country’s customs authorities. Unfortunately, egorings.com has no control over these fees and cannot predict the costs. If you are unsure, we recommend contacting your local customs office for more information.

We take great care to ensure that all items are of the highest quality. However, if you receive a faulty or damaged product, please email us at contact@egorings.com so we can review the issue and provide a swift solution.

We offer a 14-day hassle-free return policy from the date of delivery. To qualify for a return, items must be in their original condition and unused. We cannot accept returns that do not meet these criteria. Egorings offers a full refund for the item price, excluding the original shipping cost.

All returns must be sent to our warehouses. We will provide the return address once you contact us at contact@egorings.com.

To initiate a return, email us at contact@egorings.com using the email address associated with your order. We will provide the return shipping address. Once we receive your item, we will process your refund for the item price (excluding original shipping costs).

Please note, egorings.com cannot be held responsible for lost return shipments. We recommend using a registered postal service with tracking to return items.

Currently! We work with a variety of reliable shipping companies to ensure delivery to USA, Canada, UK, Europe and Australia for our customers.

Delivery costs vary depending on the product and the total value of the order. Detailed information about shipping charges and options is available on the Shipping Information page during checkout, if there is a shipping charge.

Currently! We accept PayPal. If you prefer an alternative payment method, please contact our team at contact@egorings.com, and we will assist with your request.

Absolutely! egorings.com employs advanced security measures to ensure your transactions are safe and secure. We also do not store any credit card details, and your personal information is never shared with third parties as outlined in our Privacy Policy.

If you are still concerned, feel free to contact us at contact@egorings.com, and we will be happy to assist with alternative order methods.

You can reach our team by emailing us at contact@egorings.com.